Dreamline Express LTD, one of Kenya’s leading long-distance bus operators, is looking for enthusiastic and customer-focused Booking Clerks to join our Nairobi and upcountry branches. If you have a passion for customer service and want to grow your career in the transport industry, this opportunity is for you.
Key Responsibilities
As a Booking Clerk, you will:
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Handle customer inquiries and process bookings at our counters and via phone.
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Issue tickets accurately and on time.
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Provide clear information on bus routes, schedules, and fares.
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Maintain accurate records of transactions and daily sales reports.
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Assist customers with rescheduling or cancellations when required.
Requirements
Applicants should meet the following qualifications:
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Certificate or Diploma in Front Office, Customer Service, Hospitality, or any Business-related field (higher qualifications will be an added advantage).
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Basic computer knowledge.
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Strong communication and interpersonal skills.
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Previous experience in ticketing or customer service is desirable.
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Ability to work flexible shifts, including weekends and holidays.
Application Process
Interested candidates should submit their applications addressed to:
HR Manager
Dreamline Express LTD
Mombasa
Applications can also be dropped off at any Dreamline Express office countrywide on or before 05/09/2025.
👉 Don’t miss the chance to work with one of the most trusted names in Kenya’s passenger transport sector!
Adorable 🥰…I have been cooperating with some of the bus driver’s in Kitui county a place known as mosa and I have been spotting Tahmeed on the route to Isiolo via past Meru my customers have never complain about the journey am grateful for your trustable time and all thanks to makopolo,musembi,Bakari,Tony,maghufuli and more souls on the route…#Appreciating you alot only need an office in my area and we work for the better tomorrow let my people enjoy the ride with the comfortable seats😘💗